Frequently Asked Questions

Our rating system is based on verified patient reviews, clinical experience metrics, communication quality, and overall patient satisfaction. Each review is screened for authenticity, and ratings are weighted to reflect genuine patient experiences. Surgeons cannot alter or influence their ratings.

We aim for full coverage. Most surgeons practising in Western Australia are listed. Surgeons can also request to claim, update, or enhance their profiles to ensure accuracy. If you notice a surgeon missing, you can submit a request, and we will verify and add them within 72 hours.

When selecting a surgeon, consider their subspecialty (e.g., knee, foot & ankle, hip, shoulder, hand, spine), location and hospital affiliations, waiting times, surgeon experience and fellowship training, patient reviews, and communication style. Our platform helps filter these factors to simplify your decision.

No. We do not offer medical or clinical advice. Our directory is an information and navigation tool only. All treatment decisions should be made in consultation with a qualified healthcare professional.

Yes. We use a strict review verification process, including email validation and fraud detection, to ensure authenticity. Reviews are monitored for inappropriate, misleading, or abusive content.

Yes. The directory is completely free for patients and the general public. Surgeons may choose optional paid enhancements for additional profile features, but this does not affect ratings or listing visibility.

Our directory covers all orthopaedic subspecialties, including Hip & Knee, Foot & Ankle, Shoulder & Elbow, Hand & Wrist, Spine, Sports Orthopaedics, Trauma Surgery, Paediatrics, and Orthopaedic Oncology. Each profile clearly displays the surgeon's areas of expertise.

Absolutely. Many GPs use our platform to identify the most appropriate specialist for their patient's condition based on subspecialty focus, urgency, wait times, and geographical convenience.

We update public information weekly and allow surgeons and clinics to update their details directly. Users can also submit corrections, which are reviewed and applied promptly.

Yes. We comply with Australian privacy laws (Privacy Act 1988) and use encrypted data handling. We do not share your data with third parties without consent.

After your appointment or surgery, simply visit the surgeon's profile and click "Leave Review." You will be asked to verify your email to ensure authenticity.

Yes. Surgeons or clinic staff may respond to reviews professionally. All responses are monitored to maintain respectful communication.

You can submit an honest review. However, defamatory or unsubstantiated claims may be moderated according to Australian defamation standards. Our moderation team ensures fairness for both patients and clinicians.

We cover the entire Western Australia region, including Perth Metro, South West (Bunbury, Busselton, Margaret River), Pilbara, Kimberley, Wheatbelt, Goldfields, and Great Southern. Regional accessibility and telehealth availability are included in each surgeon's profile.

The directory is operated by an independent team dedicated to improving patient access to orthopaedic care in Western Australia. We have no affiliation with particular clinics or hospital groups.

We verify AHPRA registration, subspecialty training, and publicly available professional information.

Yes. We remove defamatory, abusive, or unconstructive comments to maintain fairness.

Yes, Medicare rebates require a valid GP referral.

No directory can guarantee individual outcomes. Always follow medical advice and consult directly with your surgeon.